CUSTOMER SERVICE ADVISORY - Coronavirus (COVID-19) - March 12th, 2020
We’re closely monitoring the evolving situation surrounding Coronavirus (COVID-19) and have activated our global pandemic plan. The health and safety of our employees and customers is our top priority and we continue to take appropriate steps consistent with our preparedness plan and the World Health Organization (WHO) guidelines so our people, customers, and communities can remain healthy.
Actions we’re taking
To that end, we continue to advise all employees to follow travel advisories and guidance provided by local governments. We’re also taking additional steps including asking employees to delay all non-essential travel and use digital and virtual collaboration tools in lieu of large face-to-face meetings. We’re also restricting visitor access to many of our solution centers, implementing strict hygiene precautions in our facilities, and providing transparent and continuous updates to employees and customers.
WE'RE HERE FOR YOU
We know our customers are being impacted by COVID-19, just as we are, and we commit to working together with them on innovative solutions as we navigate through this together.
Over 230,000 customers and trusted by over 95% of fortune 1000
"We were looking for a leading-edge, forward-thinking company that understood the goals we wanted to achieve. And that’s what we’ve found with Iron Mountain, a partner that knew how to protect and preserve our content and help us make it fan friendly."
SVP, Chief Operating Officer
“Holland & Knight has realized a savings of approximately 9 million dollars in real estate cost avoidance, record storage, and record process including the soft values of efficiencies within the firm.”
Director of Facilities Management Services
Holland & Knight LLP
“Some people were nervous about losing sight of the paperwork, but even when the processing had barely started we were able to retrieve documents within 24 hours.”